Article ID: 323826
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2003, when used with:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q323826
SYMPTOMS
When you try to install Microsoft Systems Management Server (SMS) 2003 Advanced client software on a Microsoft Windows 2000-based computer, SMS 2003 software distribution packages may not appear in the Add/Remove Programs tool in Control Panel. The All Categories list under Add New Programs offers no packages to select from. Instead, the list displays a "No programs are available on the network" message.
CAUSE
This problem may occur if the Windows 2000-based computer has not been updated to Windows 2000 Service Pack 2 (SP2) or later. SMS 2003 uses the Windows 2000 Appwiz.cpl file for software distribution to add software packages to the Add/Remove Programs list. In this case, the earlier version of the Appwiz.cpl file cannot add the software package to the All Categories list.
WORKAROUND
To work around this problem, upgrade the computer to Windows 2000 SP2 or later, or copy the Appwiz.cpl file that is included with Windows 2000 SP2 to the %WINDIR%\System32 folder.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: prodsms package categories blank
Keywords: kbnofix kbbug KB323826
