Article ID: 323244
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Outlook 2002 Service Pack 1 (SP-1)
This article was previously published under Q323244
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
Administrators cannot prevent users from creating or accessing Outlook data files (personal folders [.pst] files). There are not any policies available that prevent access to the Outlook data files or to its various user interfaces.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name ------------------------------------------------ 07-Jun-2002 14:46 4,154,880 Outlook_admin.msp 07-Jun-2002 13:54 2,399,508 Outlook.msp 07-Jun-2002 14:05 2,873 Readme.txt
After the fix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 29-Apr-2002 14:47 10.0.4024.0 104,776 Envelope.dll 29-Apr-2002 14:47 10.0.4024.0 346,440 Exsec32.dll 05-Jun-2002 19:00 10.0.4128.0 539,208 Outlcm.dll 21-May-2002 12:27 10.0.4115.0 100,680 Outlctl.dll 05-Jun-2002 19:00 10.0.4128.0 6,310,472 Outllib.dll 29-Apr-2002 14:48 10.0.4024.0 92,488 Outlmime.dll 29-Apr-2002 14:48 10.0.4024.0 47,432 Outlook.exe 05-Jun-2002 19:00 10.0.4128.0 121,416 Outlph.dll 29-Apr-2002 14:48 10.0.4024.0 47,432 Recall.dll
How to Modify the Registry to Activate the Fix
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
You must add or modify a registry to activate the fix. To do this:
- Start Registry Editor (Regedt32.exe).
- Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\10.0\Outlook
- On the Edit menu, click Add Value, and then add the following registry value:
Value name: DisablePst
Data type: REG_DWORD
Value data: 1 - Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB323244