Article ID: 322972
Article Last Modified on 6/18/2003
APPLIES TO
- Microsoft TV Server 2.0 Service Pack 1
This article was previously published under Q322972
SYMPTOMS
When you run Chat or Messenger, and then you click Done on the main MSN Communications Applications for Microsoft TV help index page, Chat or Messenger closes.
CAUSE
This behavior occurs because the MSN Communications Applications for Microsoft TV pages are not added to History.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Steps to Reproduce the Behavior
To reproduce the problem, follow these steps:
- Start either on full screen TV or on any Web page.
- From the menu, start Chat (or Messenger).
- Sign in. The Chat Home page (or the Messenger main page) appears.
- Click Help. The MSN Help Main Index page appears.
- Click Done.
Additional query words: Chat
Keywords: kbbug kbprb kbpending KB322972