Article ID: 322824
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q322824
SYMPTOMS
In a Microsoft Exchange Server 5.5 environment, you may experience the following behavior:
- Intersite directory replication is unsuccessful.
-and- - The following event is logged in the application log of the Microsoft Windows NT Event Viewer when diagnostics logging is turned on for the directory service object, the logging level for the Replication Events category is set to Maximum, and the logging level for the Internal Processing category is set to Minimum:
CAUSE
This behavior may occur if the antivirus program that is installed on your computer is configured to block all attachments that use the .dat extension.
This behavior has been reported to occur with Trend Micro's ScanMail for Microsoft Exchange product.
RESOLUTION
To resolve this issue, configure your antivirus program to turn off (disable) blocking for .dat files. For more information about how to turn off the blocking of specific file types in your antivirus program, see the program documentation or contact the software manufacturer.
For information about how to contact Trend Micro or your antivirus program manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
MORE INFORMATION
For additional information about how to troubleshoot intersite directory replication issues, click the article number below to view the article in the Microsoft Knowledge Base:
183669 XADM: Troubleshooting Intersite Directory Replication
For additional information about how to troubleshoot an Exchange Server computer with antivirus software installed, click the article number below to view the article in the Microsoft Knowledge Base:
245822 XGEN: Recommendations for Troubleshooting an Exchange Computer with Antivirus Software Installed
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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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