Article ID: 322303
Article Last Modified on 5/17/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q322303
SYMPTOMS
You may not be able to print to a Windows XP-based print server on the network. This problem can occur in the following situation:
- A Windows XP-based computer is used as a network print server.
- The computer is in a workgroup.
- The printer is a serial-port printer.
CAUSE
In a workgroup environment, the guest account is used to handle the print jobs from the network. If this is the first request for a print job and the printer must be initialized, the COM port settings must be read from the registry. However, the Guest account does not permission to read the COM port settings in the registry.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
05-Jul-2002 11:05 5.1.2600.46 284,160 Localspl.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Additional query words: kbPrint
Keywords: kbhotfixserver kbqfe kbbug kbfix kbprint kbwinxpsp1fix KB322303
