Article ID: 321885
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q321885
SYMPTOMS
When an e-mail message is located in a public folder, you cannot forward or reply to it using the Microsoft Outlook Web Access (OWA) client. The Reply, Reply to all, and Forward commands are unavailable and appear dimmed.
WORKAROUND
To work around this behavior, you can forward or reply to the e-mail message by using a Microsoft Outlook client.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This behavior is by design.
MORE INFORMATION
If you cannot reply to an e-mail message in a public folder by using an Outlook client, you may be experiencing the issue that is described in the following Microsoft Knowledge Base article.
NOTE: You cannot reply to e-mail messages in public folders by using OWA, whether or not you are experiencing the issue that is described in the article that is mentioned in this section.
Keywords: kbnofix kbprb KB321885
