Article ID: 321683
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q321683
SYMPTOMS
If you copy a meeting appointment to your calendar, and then forward that meeting from your calendar to another user who has a delegate, you may receive an access violation.
CAUSE
This problem occurs because a property is deleted from the meeting request when it is received by the other user, and Outlook 2002 cannot handle the missing property when a meeting request is forwarded to a user who has a delegate.
RESOLUTION
Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
19-Sep-2002 22:46 1,804 Hotfix.txt
17-Sep-2002 19:18 2,174,808 Outlook.msp
17-Sep-2002 20:42 5,045,088 Outlookff.msp
17-Sep-2002 19:31 3,171 Readme.txt
17-Sep-2002 10:06 2,121,536 Outlook.msp
18-Sep-2002 03:42 5,045,088 Outlookff.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
---------------------------------------------------------
16-Aug-2002 21:05 10.0.4413.0 346,696 Exsec32.dll
09-Aug-2002 03:22 10.0.4406.0 137,800 Impmail.dll
09-Aug-2002 03:22 10.0.4406.0 539,208 Outlcm.dll
13-Sep-2002 03:52 10.0.4510.0 6,310,472 Outllib.dll
13-Sep-2002 03:52 10.0.4510.0 92,744 Outlmime.dll
09-Aug-2002 03:22 10.0.4406.0 121,416 Outlph.dll
13-Sep-2002 03:52 10.0.4510.0 47,688 Outlook.exe
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Office XP Service Pack 3.
Additional query words: tonymcin outlook av sniffer meeting request kb2HR1
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB321683
