Article ID: 321277
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Office X for Mac Standard Edition
- Microsoft Excel X for Mac
- Microsoft PowerPoint X for Mac
- Microsoft Word X for Mac
- Apple Macintosh OS X
This article was previously published under Q321277
SYMPTOMS
When you print a graphics image with a white background from any of the Microsoft Office programs listed at the beginning of this article, the graphics image is printed with a gray background instead.
Additionally, the following problems occur:
- When you print a PowerPoint presentation that has no background, the presentation is printed with a gray background.
- When you print a file that contains a text box in Word, Excel, or PowerPoint, the text box is printed with a gray background.
NOTE: The darkness of the gray background varies with the printer that you use. This problem mostly occurs with PostScript printers and does not seem to occur when you use Mac OS version 9.0.
RESOLUTION
There is no known resolution or workaround for this problem.
MORE INFORMATION
This problem is known to occur with the following printers:
GCC Printers Elite 21
Hewlett-Packard LaserJet 4000N
Hewlett-Packard LaserJet 4100
Minolta Di 251
Sharp AR-205 Postscript
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: MacOFFX Mac OFFX Grey color wrong output picture graphic page transparent
Keywords: kbprb KB321277
