Microsoft KB Archive/321206

Knowledge Base

WD2000: Extra Lines Appear Around Hyperlinks When You Print Your Document

Article ID: 321206

Article Last Modified on 4/7/2006

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APPLIES TO

• Microsoft Word 2000 Standard Edition

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This article was previously published under Q321206

SYMPTOMS

If the following conditions exist, extra lines may appear around hyperlinks when you print your document:

• You edited the document by using the Track Changes feature in Word 2000.
• You pasted hyperlinks into your document.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time      Version  Size       File name
   ------------------------------------------------------------
   07-Nov-2002  14:05:04  7010     3,667,096  Winword.msp
   07-Nov-2002  14:41:20  7010     4,684,436  Winword_Admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time     Version  Size       File name
   -----------------------------------------------------
   30-Sep-2002  1:29:48  6929     8,826,932  Winword.exe
                

WORKAROUND

To work around this problem, accept the changes before you print:

1. Open the document in Word 2000.
2. On the Tools menu, point to Track Changes and then click Accept or Reject Changes.
3. In the Accept or Reject Changes dialog box, click Accept All, and then click Yes.
4. Click Close.
5. Print the document.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbprint kbqfe kbenv kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB321206

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