Article ID: 321017
Article Last Modified on 5/18/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q321017
SYMPTOMS
If your Language for non-unicode programs setting is set to English (Canada), you cannot gain access to My Computer information in Help and Support Center.
CAUSE
This problem is caused by a tag that specifies the language.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Size File name
---------------------------------------
25-Apr-2002 14:05 13,881 Wmi_data.js
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbshell kbwinxpsp1fix KB321017
