Microsoft KB Archive/320692

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Article ID: 320692

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Service Pack 3
  • Microsoft Systems Management Server 2.0 Service Pack 4



This article was previously published under Q320692


SYMPTOMS

The transaction history file that is located in a site's SMS\Inboxes\Replmgr.box\History folder may become very large, and may continue to grow.

CAUSE

This problem was introduced with Systems Management Server (SMS) 2.0 Service Pack 3 (SP3). SMS Replication Manager incorrectly inserts the file path and unique file name that is associated with incoming site system status summarizer, component status summarizer, and advertisement status summarizer files, and inserts their associated transaction IDs.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to obtain the latest Systems Management Server 2.0 service pack


Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The hotfix originally provided for the problem that is described in this Microsoft Knowledge Base article is no longer available. The hotfix for the following Microsoft Knowledge Base article now supercedes it. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

324204 Collections that are based on complex queries do not update


If you want to resolve the problem that is described in this article, you must install the hotfix for Microsoft Knowledge Base article 324204.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

MORE INFORMATION

How to install the hotfix

Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use one of the following methods.

How to use the hotfix installer

Note You can use this method only on i386-based computers.

  1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q3320692.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrator permissions.
  3. On the site server, quit the SMS Administrator console.
  4. Run the Q320692.exe file and follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process.

How to manually install the hotfix

  1. Copy the update program file (Q320692.exe) and platform folders to a new folder. The folder structure must be arranged so that the program file is located one folder "above" the platform folders.
  2. Quit the SMS Administrator console and stop all SMS services in Control Panel. If the SMS_SITE_BACKUP service is running, stop it also.
  3. Replace the Basesvr.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
  4. Replace the Baseutil.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
  5. Replace the Cmprov.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
  6. Replace the Colleval.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
  7. Replace the COMPMGR.EXE file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
  8. Locate the Update.sql file in the I386 hotfix folder. In a SQL server tool such as ISQLW (SQL Query Analyzer), connect to the SMS database and verify that the DB box shows the correct SMS database name. This is typically SMS_sitecode (where sitecode is the three-digit site code for that site). Load the Update.sql script into ISQLW, and then run the script. If the script runs correctly, the Results pane shows a "The command(s) completed successfully" message.
  9. Examine the transaction history (.trs) files for the site in the SMS\Inboxes\Replmgr.box\History folder. Open each file in Notepad and then locate the [SMS_SITE_SYSTEM_STATUS_SUMMARIZER], [SMS_COMPONENT_STATUS_SUMMARIZER], and [SMS_OFFER_STATUS_SUMMARIZER] sections. In each of these sections, remove all references to X:\SMS\Inboxes\Summarizername.BOX\REPL\Uniquefilename.SUM=TransactionIDNumber. Save the .trs file.
  10. Restart the SMS site services.



Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbsms200presp5fix kbmisctools kbbug kbfix kbsms200presp4fix KB320692