Article ID: 320667
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q320667
SYMPTOMS
You may receive a BugCheck 1E, {c0000005, a00b328c, 0, 1f5dfd8} error message on a blue screen during a screen refresh that uses GDI Halftoning.
CAUSE
This problem may occur if the rectangle that is being passed to EngStretchBlt is larger than the actual buffer that is allocated for the rectangle.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------------
13-May-2002 19:17 42,256 Basesrv.dll
15-Nov-2001 16:27 5,149 Empty.cat
13-May-2002 19:17 222,480 Gdi32.dll
16-May-2002 12:34 1,804 Hotfix.txt
13-May-2002 19:17 708,880 Kernel32.dll
19-Apr-2002 17:45 3,584 Spmsg.dll
19-Apr-2002 17:46 44,032 Spuninst.exe
12-Jun-2001 10:05 3,856 Svcpack1.dll
31-May-2002 13:14 <DIR> Symbols
31-May-2002 13:14 <DIR> Uniproc
31-May-2002 13:14 <DIR> Update
25-Jun-2001 19:17 47,808 User.exe
13-May-2002 19:17 402,192 User32.dll
13-May-2002 19:17 369,936 Userenv.dll
13-May-2002 19:15 1,642,224 Win32k.sys
03-May-2002 11:31 178,960 Winlogon.exe
13-May-2002 19:17 243,472 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Keywords: kbhotfixserver kbqfe kbbug kbdisplay kbenv kbfix kbqfe kbwin2000presp4fix KB320667
