Article ID: 320368
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q320368
SYMPTOMS
When text is retrieved from a RichEdit text control, some carriage return/linefeed character combinations (also known as CR-LF, or 0x0D,0x0A in hexadecimal) may be replaced by "CR-CR-LF" or 0x0D,0x0D,0x0A.
CAUSE
The RichEdit text control reads its content in blocks of 2,048 characters. If a CR-LF combination spans the boundary between two blocks, an extra CR (0x0D) is inserted.
RESOLUTION
Windows XP
Service Pack Information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform -------------------------------------------------------------------- 22-Apr-2002 16:53 5.30.23.1211 403,456 Riched20.dll x86 22-Apr-2002 16:54 5.30.23.1211 1,440,768 Riched20.dll IA-64 22-Apr-2002 16:53 5.30.23.1211 403,456 Wriched20.dll IA-64
Windows 2000
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:
Date Time Version Size File name --------------------------------------------------------- 13-May-2002 20:21 5.30.23.1211 412,432 Riched20.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1 and Windows 2000 Service Pack 4.
Additional query words: kbAppCompat
Keywords: kbbug kbfix kbshell kbappcompatibility kbwin2000presp4fix kbqfe kbother kbwinxpsp1fix kbwin2ksp4fix kbhotfixserver KB320368
