Article ID: 320086
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 with the Server Appliance Kit
This article was previously published under Q320086
SYMPTOMS
A custom installation that is created by using the Server Appliance Kit and Sysprep.exe may not work correctly. After you run Sysprep.exe, an "Account Unknown" error message may be generated during logon.
CAUSE
This problem may occur if Sysprep.exe does not correctly create the SID for the Server Managers group.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------
19-Mar-02 19:02 5.0.2195.5112 27,920 Setupcl.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Additional query words: kbSetup
Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbsetup kbwin2000presp3fix kbwin2000sp3fix KB320086
