Article ID: 319971
Article Last Modified on 9/5/2002
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q319971
SYMPTOMS
Under the following conditions, you may not be able to open a file you just moved:
- A DFS share and a regular share exist on the same server.
- You move a single file from the regular share to the DFS share.
If you now view the Shared Folders snap-in, an open handle for the file with write access may exist. This handle is not released when you log off the client.
CAUSE
This problem occurs because a handle that is supposed to be cleaned up asynchronously is not cleaned up.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
WORKAROUND
To work around this problem, use either of the following methods:
- Disconnect the client in the Shared Folders snap-in on the server.
- Restart either the client or the server to close the handle on the server.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Additional query words: kbBaseOS
Keywords: kbbug kbfix kbenv kbui kboswin2000fix kbwinxpsp1fix KB319971
