Article ID: 319788
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q319788
SYMPTOMS
When you use Word 2000, instead of Microsoft Word 97, documents that contain a large number of boxes may take more time to update.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------
23-Nov-2002 09:50 1,804 Hotfix.txt
07-Nov-2002 14:20 2,962 Readme.txt
07-Nov-2002 14:05 3,667,096 Winword.msp
07-Nov-2002 15:54 4,684,436 Winword_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------
01-Nov-2002 15:54 9.0.0.7031 8,826,932 Winword.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbfix kbqfe kbhotfixserver KB319788
