Article ID: 319764
Article Last Modified on 11/14/2007
APPLIES TO
- Microsoft Flight Simulator 2004: Century of Flight
- Microsoft Flight Simulator 2002 Professional Edition
- Microsoft Flight Simulator 2002 Standard Edition
This article was previously published under Q319764
SYMPTOMS
When you attempt to start Microsoft Flight Simulator, you receive the following error message:
CAUSE
This behavior can occur when the Flight Simulator installation has become damaged.
RESOLUTION
To resolve this issue, remove Flight Simulator, use a clean boot to restart your computer, and then reinstall Flight Simulator to a new folder.
A clean boot is a way to create a clean environment. When you start your computer with a clean boot, Windows starts and loads only basic devices and services. For information about how to use a clean boot and how to use a normal startup, see the "More Information" section later in this article.
To remove Flight Simulator and then reinstall it after a clean boot, follow these steps:
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
- Click Start, and then click Control Panel.
- Double-click Add or Remove Programs.
- In the list of currently installed programs, click Flight Simulator 2002, and then click Change/Remove.
- Follow the on-screen instructions to completely uninstall the program.
- Use a clean boot to restart your computer.
- Insert the Flight Simulator CD-ROM into the CD-ROM drive or DVD-ROM drive.
- Click Start, and then click Control Panel.
- Click Add or Remove Programs.
- Click Add New Programs.
- Click CD or Floppy.
- Follow the on-screen instructions to complete the installation.
When the installation program asks you to confirm the destination folder for Flight Simulator, browse to a folder other than the folder where the program was previously installed.
- Use a normal startup to restart your computer.
MORE INFORMATION
For additional information about how to perform a clean boot and how to perform a normal startup, click the article numbers below to view the articles in the Microsoft Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
267288 How to Perform a Clean Boot in Millennium Edition
281770 How to Perform Clean Boot Troubleshooting for Windows 2000
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
Additional query words: msgame setup installation
Keywords: kbsetup kberrmsg kbprb KB319764
