Microsoft KB Archive/319590

Knowledge Base

Event ID 4354 May Appear in Event Viewer

Article ID: 319590

Article Last Modified on 10/22/2002

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APPLIES TO

• Microsoft Windows XP Professional
• Microsoft Windows XP Home Edition

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This article was previously published under Q319590

SYMPTOMS

The following error message may be recorded in the event log:

Event ID: 4354
Description: EventSystem Warning (52) 4354 N/A YOUR-FUPFD7DW45 The COM+ Event System failed to fire the ConnectionMade method on subscription {F3177D96-B9E9-42DE-AC32-5401CAB2D98A}-{00000000-0000-0000-0000-00000000 0000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.

CAUSE

This error message is caused by an error condition in a COM+ component that is related to Microsoft Windows Messenger and Microsoft MSN Messenger.

RESOLUTION

To resolve this issue, upgrade to Windows Messenger 4.6 or later or MSN Messenger 4.6 or later. You can obtain Windows Messenger or MSN Messenger from the following Microsoft Web site:

http://messenger.microsoft.com

MORE INFORMATION

To work around this issue, use the following steps:

1. Disable Windows Messenger or MSN Messenger from automatically starting when you start Windows. To do this, use the following steps:
   1. On the Tools menu in Windows Messenger or MSN Messenger, click Options.
   2. On the Preferences tab, clear the Run this program when Windows starts check box, clear the Allow this program to run in the background check box, and then click OK.
   3. On the Tools menu in Outlook Express, click Options.
   4. On the General tab, clear the Automatically log on to Windows Messenger check box, and then click OK.
2. Disable the Contacts pane in Outlook Express. To do this, on the View menu, click Layout, clear the Contacts check box, and then click OK.

Additional query words: system connection

Keywords: kbfix kbprb kbwinxpsp1fix KB319590

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