Article ID: 319368
Article Last Modified on 8/6/2002
APPLIES TO
- Microsoft Windows XP Professional Edition
- Microsoft Windows XP Home Edition
This article was previously published under Q319368
SYMPTOMS
If you try to delete folders that are stored on a mounted drive and send them to the Recycle Bin, you may receive the following error message:
CAUSE
This problem occurs because the Recycle Bin does not recognize mounted volumes. For example, assume that the following drive layout is in use:
Drive C is a 1-gigabyte (1-GB) drive that uses the NTFS file system.
C:\Host-dir is the mount point for a separate 9-GB drive.
If you try to delete a folder with the path C:\Host-dir\Mydir, Windows Explorer interprets the folder as being on drive C and tries unsuccessfully to place it in the Recycle Bin on drive C.
RESOLUTION
To work around this issue, use either of the following methods:
- When you delete files or folders by using Windows Explorer, use the SHIFT+DELETE key combination. This bypasses the Recycle Bin.
- Open a command prompt window and use the rd /s /q command to delete the files or folders.
NOTE: Both of these methods permanently delete the data. You cannot recover the data unless you have a current backup.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kberrmsg kbui kbprb KB319368
