Microsoft KB Archive/319148

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Article ID: 319148

Article Last Modified on 4/19/2002



APPLIES TO

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional



This article was previously published under Q319148

SYMPTOMS

You may receive the following error message:

Sysrnj.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

CAUSE

You may receive this error message if your computer is infected by any variant of the Blebla worm, including:

  • W32/Blebla@mm.Worm
  • W32/Blebla.A
  • W32/Blebla.B


RESOLUTION

Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:

49500 List of Antivirus Software Vendors


MORE INFORMATION

Check your computer for the Blebla worm. If you do not have antivirus software, look for the Sysrnj.exe file in the C:\Windows folder. This file is typically present if your computer has been infected with the Blebla worm.

For information about virus alerts, visit the following Microsoft TechNet Web site:

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

307589 Err Msg: Windows Needs Sysrnj.exe File to Open File with .Exe


311446 You Cannot Start Programs (.exe Files) When Your Computer Is Infected with the SirCam Virus



Additional query words: virus

Keywords: kbprb kbprod2web KB319148