Article ID: 318873
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
This article was previously published under Q318873
SYMPTOMS
If you open a commercial signed or encrypted message, the public key infrastructure (PKI) Medium Grade password dialog box appears. If you click Cancel in this dialog box, the dialog box reappears many times. If you have DMS extensions loaded, you must click Cancel four times. If you have turned off DMS extensions, you must click Cancel two times.
RESOLUTION
Microsoft Windows 2000
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------------
15-May-2002 15:53 5.0.2195.5781 123,664 Adsldp.dll
15-May-2002 15:53 5.0.2195.5781 131,344 Adsldpc.dll
15-May-2002 15:53 5.0.2195.5781 62,736 Adsmsext.dll
15-May-2002 15:53 5.0.2195.5801 358,160 Advapi32.dll
15-May-2002 15:53 5.131.2195.5543 466,704 Crypt32.dll
15-May-2002 15:53 5.0.2195.5595 135,952 Dnsapi.dll
15-May-2002 15:53 5.0.2195.5595 96,016 Dnsrslvr.dll
15-May-2002 15:53 5.0.2195.5722 45,328 Eventlog.dll
15-May-2002 15:53 5.0.2195.5639 146,192 Kdcsvc.dll
22-Apr-2002 13:24 5.0.2195.5640 199,952 Kerberos.dll
02-May-2002 15:44 5.0.2195.5724 71,024 Ksecdd.sys
07-May-2002 11:40 5.0.2195.5744 504,080 Lsasrv.dll
07-May-2002 11:40 5.0.2195.5744 33,552 Lsass.exe
13-May-2002 15:40 5.0.2195.5782 107,792 Msv1_0.dll
15-May-2002 15:53 5.0.2195.5626 306,960 Netapi32.dll
15-May-2002 15:53 5.0.2195.5723 360,208 Netlogon.dll
15-May-2002 15:53 5.0.2195.5719 916,752 Ntdsa.dll
15-May-2002 15:53 5.0.2195.5782 119,568 Psbase.dll
15-May-2002 15:53 5.0.2195.5585 386,832 Samsrv.dll
15-May-2002 15:53 5.0.2195.5757 128,784 Scecli.dll
15-May-2002 15:53 5.0.2195.5757 299,792 Scesrv.dll
15-May-2002 15:53 5.0.2195.5677 48,912 W32time.dll
25-Apr-2002 16:15 5.0.2195.5677 57,104 W32tm.exe
15-May-2002 15:53 5.0.2195.5737 125,712 Wldap32.dll
07-May-2002 11:40 5.0.2195.5744 504,080 Lsasrv.dll
Microsoft Windows XP
Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
25-Jul-2002 16:54 5.131.2600.49 544,256 Crypt32.dll
STATUS
Windows 2000
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Windows XP
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Additional query words: kbSecurity
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbsecurity kbwinxpsp1fix kbwin2ksp4fix kbhotfixserver KB318873
