Article ID: 318449
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q318449
SYMPTOMS
When a Microsoft PowerPoint slide show presentation is running, your screen saver may not start. Note that this symptom may occur even though:
- You previously specified a screen saver start time (or waiting period) in a system group policy.
- Your computer has been inactive long enough to start the screen saver.
CAUSE
This problem may occur if the Userenv.dll file is not correctly reading the policy change.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
03-May-2002 12:39 1,371,116 System.adm
02-May-2002 21:06 5.1.2600.44 528,896 User32.dll
02-May-2002 21:11 5.1.2600.44 658,432 Userenv.dll
03-Apr-2002 21:04 5.1.2600.41 1,670,912 Win32k.sys
03-May-2002 12:42 5.1.2600.44 429,568 Winlogon.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Additional query words: kbMgmtAdmin
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbsecurity kbsysadmin kbui kbwinxpsp1fix KB318449
