Article ID: 318136
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q318136
SYMPTOMS
If you use the Winnt.exe program to perform an unattended installation of Windows 2000 with the "OEMPreinstall=Yes" entry in the answer file, sound files on your computer may have damaged file names. Because of this, system sounds may not play as you expect. This problem is most likely to occur with non-English versions of Windows 2000 that use extended characters in the localized file names.
CAUSE
A text file is used to describe long file name changes. This file is in original equipment manufacturer (OEM) format and must be translated to Unicode. This problem occurs because the translation from OEM format to Unicode format uses the American National Standards Institute (ANSI) code page, which causes there to be characters that are not valid in the file name.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
28-Feb-2002 23:01 5.0.2195.5001 15,640 Autolfn.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Additional query words: kbSetup
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbsetup kbsound kbhotfixserver KB318136
