Article ID: 317631
Article Last Modified on 9/5/2002
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q317631
SYMPTOMS
Graphic images may not print correctly to your Fuji Xerox 4108, 4108II or 4108VII printer.
CAUSE
This problem may occur when the Windows XP printer driver sends the image compression command to these printers. The Fuji Xerox 4108, 4108II and 4108VII printers are ART2 and ART3 models that do not support the image compression command.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
MORE INFORMATION
The image compression command is supported in Fuji Xerox 505/605/705 ART4 model printers.
Additional query words: kbPrint scm
Keywords: kbbug kbfix kbprint kbenv kbwinxpsp1fix KB317631
