Article ID: 317083
Article Last Modified on 10/22/2003
APPLIES TO
- Microsoft BizTalk Server 2000 Standard Edition
This article was previously published under Q317083
SYMPTOMS
If you fail over a clustered database that houses the tables that the BizTalk Messaging Service requires, the BizTalk Messaging Service may stop processing documents until you stop and restart the BizTalk Server Interchange Application COM+ application.
If this problem occurs, the following error message is logged in the BizTalk Server Application log:
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft BizTalk Server 2000 Service Pack 2.
MORE INFORMATION
BizTalk Server cannot continue processing documents if the connection to any of the three databases (BizTalk Messaging Management, Tracking, or Shared Queue) is lost, or if those databases are otherwise inaccessible. This may occur when you shut down or pause Microsoft SQL Server from Enterprise Manager or if you fail over a clustered database that houses the tables that the BizTalk Messaging Service requires.
BizTalk Server 2000 Service Pack 2 (SP2) modifies the BizTalk Server Interchange application so that when you fail over a clustered BizTalk Server database, you do not have to manually stop and restart the BizTalk Server Interchange application.
Keywords: kbbug kbfix kbbiztalk2000sp2fix KB317083