Article ID: 316676
Article Last Modified on 5/17/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q316676
SYMPTOMS
When you change between AC power and DC power on your laptop computer, you may receive a "STOP 0x0000000A" error message on a blue screen. This is more likely to occur when you unplug or replug the power supply into the computer while it is in Standby mode, and then resuming.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
--------------------------------------------------------------
12-Feb-2002 16:42 5.1.2600.28 32,384 Amdk6.sys i386
12-Feb-2002 16:42 5.1.2600.28 32,896 Amdk7.sys i386
12-Feb-2002 16:42 5.1.2600.28 31,744 Crusoe.sys i386
24-Jan-2002 14:23 5.1.2600.28 1,842,176 Ntkrnlmp.exe i386
24-Jan-2002 14:23 5.1.2600.28 1,896,960 Ntkrnlpa.exe i386
24-Jan-2002 14:23 5.1.2600.28 1,870,336 Ntkrpamp.exe i386
24-Jan-2002 14:23 5.1.2600.28 1,874,688 Ntoskrnl.exe i386
12-Feb-2002 16:42 5.1.2600.28 37,248 P3.sys i386
12-Feb-2002 16:43 5.1.2600.28 30,976 Processr.sys i386
08-Jan-2002 16:12 5.1.2600.27 5,724,160 Ntkrnlmp.exe Itanium 64-bit
08-Jan-2002 16:12 5.1.2600.27 5,667,328 Ntoskrnl.exe Itanium 64-bit
08-Jan-2002 16:14 5.1.2600.27 60,544 Processr.sys Itanium 64-bit
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kboswin2000fix kbwinxpsp1fix KB316676
