Microsoft KB Archive/316418

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Article ID: 316418

Article Last Modified on 8/11/2004


APPLIES TO

  • Microsoft Small Business Server 2000 Standard Edition
  • Microsoft BackOffice Small Business Server 2000 Service Pack 1


This article was previously published under Q316418

SUMMARY

This article describes how to manually configure a Microsoft Windows XP-based client in a Small Business Server (SBS) 2000-based network.

MORE INFORMATION

You can use the SBS 2000 Setup Computer Wizard to create a floppy disk that you can use to configure a client computer as a client in an SBS 2000 network. Microsoft recommends that you use the Computer Setup Wizard to configure Windows XP-based client computers. However, if you want to manually configure a Windows XP-based client computer in an SBS 2000-based network, follow these steps:

  • Join the Windows XP client to the SBS 2000 domain
  • Install the Fax client
  • Install the Modem Sharing client
  • Configure the Modem Sharing client
  • Install Microsoft Outlook 2000
  • Install the Firewall client

Join the Windows XP client to the SBS 2000 domain

The client computer must have connectivity with the server. Microsoft recommends that you set the client to obtain an IP address by using DHCP, but you may also use a static IP address.

The client computer must be on the same logical subnet as the server. A simple test for this is to use the Ping utility that is installed with the TCP/IP protocol.

To try to ping the server from the Windows XP client computer, follow these steps:

  1. At a command prompt, type ping xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the internal IP address of your SBS 2000 server [typically 192.168.16.2]), and then press ENTER.
  2. On the Windows XP Professional client computer, click Start, right-click My Computer, and then click Properties.
  3. Click the Computer Name tab, and then click Change to view the Computer Name Changes dialog box so that you can change your computer name and add it to a domain or workgroup.
  4. In the Computer Name box, type the computer name. This name must be unique on the network.
  5. In the Member of box, click Domain, type the name of your SBS 2000 domain, and then click OK. Note the domain name that appears on the Network Identification tab in the properties of My Computer on the SBS 2000 Server.
  6. When you are prompted to do so, provide the credentials for an account on the domain that has permission to add computers to the domain. This can be your domain administrator account. After you type the user name and password, click OK. After this step is complete, restart the client computer.

Install the fax client

Windows XP includes a fax client. This fax client must be used on the SBS 2000 network. You cannot install the SBS 2000 Fax Sharing client on a Windows XP Professional-based computer. If you try to do so, you receive the following error message:

The FAX client is included with the installed operating system. To install the Fax client, after completing client Setup, open the Add/Remove Programs utility in Control Panel, click Add/Remove Windows Components, select Fax, and then follow the on-screen instructions to complete the Windows Component Wizard.

The Fax Mail Transport is also installed when you install the Windows XP Fax service.

If the Windows XP client computer was a member of an SBS 4.5 network previously, or if you try to install the SBS 4.5 Shared Fax client on a Windows XP client, you will receive the following error message the first time you try to send a message to the SBS 2000 Shared Fax service:

Please make sure there is a Fax printer installed.

To install the Fax client, follow these steps:

  1. Log on to the client computer as the domain administrator.
  2. Start the Add/Remove Programs tool in Control Panel.
  3. Click Add/Remove Windows Components.
  4. Click to select the Fax Services check box, and then click Next. If you are prompted to do so, insert the Windows XP Professional CD-ROM.
  5. Click Finish.

To connect a Shared Fax printer to Windows XP client computer:

  1. Click Start, and then click Run.
  2. Type your SBS 2000 server name (for example, type \\<servername>), and then click OK.
  3. Right-click the Shared Fax printer, and then click Connect.

If you try to install the SBS Client for Faxes, the client is not installed, and you receive an error message.

Install the Modem Sharing client

The SBS 2000 Modem Sharing client works on Windows XP similarly as it does on a Microsoft Windows 2000 Professional-based client computer.

To install the Modem Sharing client, set up the client computer by using the Client Setup Wizard that you can start from the SBS Administrator Console. If the client is an upgrade from a previous version of Windows, you may have to manually install the Modem Sharing client.

IMPORTANT: If a client that is running any of the following operating systems is upgraded to Windows XP Professional, the Modem Sharing client must be removed before the upgrade to Windows XP Professional is complete:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition (Me)
  • Microsoft Windows NT

If the Modem Sharing client is not removed before the install is complete, you cannot remove the incompatible software after the upgrade. You can install the new Modem Sharing client, but you cannot remove the old version.

To install the Modem Sharing client, follow these steps:

  1. Right-click My Network Places, and then click Properties.
  2. Right-click Local Area Connection, and then click Properties.
  3. Click Install, and then double-click Service.
  4. Click Have Disk, click the Netsrdr.inf file in the \\server name\ClientApps5\Modem Sharing Client\Win2K folder, and then click Open.
  5. After the path to the installation files is in the Install From Disk dialog box, click OK.
  6. Click to select the Shared Modem Service Client check box, and then click OK.


NOTE: If Phones and Modems is not visible in Control Panel, click to select Switch to Classic View.

  1. After the files are copied, close LAN connection properties, and then restart the client computer.

Configure the Modem Sharing client

To configure the Modem Sharing client, follow these steps:

  1. At a command prompt, type netmodem view \\server name, and then press ENTER.


The response displays the modem pool on the server.

  1. Type netmodem use * \\server name\pool name, and then press ENTER. The response confirms a successful attachment and displays a report of the local COM port that is being used. Note the COM port number that is being used.


NOTE: This port number is increased by 1 from the last COM port that was identified and increases by 1 each time that you run the command. On some client computers, COM2 may be the next available COM port, but it may not function correctly for modem sharing. You can specify the COM port to use by substituting COMport number for the asterisk (*).

To remove an unnecessary modem pool COM port assignment, type netmodem use comport number /d at a command prompt, and then press ENTER.

For example, if your COM port is 3, type: netmodem use COM3 /d.

  1. At the same command prompt, type net stop serrdr, and then press ENTER to stop the serial redirector.
  2. At the same command prompt, type net start serrdr, and then press ENTER to start the serial redirector.
  3. Close the command prompt.
  4. Double-click Phones and Modems in Control Panel.
  5. Click the Modems tab, and then click Add.
  6. In the Add Hardware Wizard, click Next.
  7. Click Next, and then click your type of modem. Note that in most cases you can select a standard modem type and there is not a requirement to find a specific driver.
  8. Select the modem, and then click Next.
  9. Click Selected Ports, and then click the port that you noted in step two.
  10. Click Next, and then click Finish.
  11. Click the modem, and then click Properties.
  12. Click the Diagnostics tab, and then click Query Modem to provide a response from the shared modem and verify connectivity.

IMPORTANT: The modem that is used for modem sharing should not be used by any other program or service. Instead, it should be dedicated to modem sharing exclusively.

Install Microsoft Outlook 2000

To install Outlook 2000, follow these steps:

  1. After the computer restarts, log on as the domain administrator to install Outlook 2000 from the server share.
  2. Double-click the Setup.exe file in the \\server name\ClientApps5\Outlook2000SR1 folder to start Setup.
  3. Type the user's initials, and then click Next through the Setup screens.
  4. Click Install Now, and then click OK.

Install the Firewall client

To install the Firewall client, follow these steps:

  1. Double-click the Setup.exe file in the \\server name\Mspclnt folder to start Setup.
  2. On the Welcome page, click Next.
  3. Verify the destination folder location, and then click Next.
  4. Click Install to start the installation.
  5. Click Finish to complete the installation.

After the Firewall client is successfully installed, there will be a Firewall Client icon in Control Panel. To verify connectivity to the server, double-click Firewall Client, and then click Check Update Now. The "Refresh operation completed successfully" message appears.

To display the icon on the right side of the taskbar, click to select the Show Firewall Client icon on Taskbar check box. By default, this option is selected. If you point to the Firewall Client icon on the right side of the taskbar, you receive a "Configured to use ISA Server server name" message.


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