Article ID: 316221
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Encarta Reference Suite 2001
This article was previously published under Q316221
SYMPTOMS
During a suspend/resume sequence, the display may stop responding (hang) and not refresh.
RESOLUTION
New registry entries have been added to help eliminate this problem.
- MQ200 supports saving/restoring video memory surfaces during suspend/resume.
[HKEY_LOCAL_MACHINE\SYSTEM\GWE]
- "PORepaint"=dword
- 0 - the display driver handles everything
- "PORepaint"=dword
- 1 - gwe will save the primary video memory surface
- "PORepaint"=dword
- 2 - gwe should invalidate and repaint
- "PORepaint"=dword
- 3 - gwe and driver need to save video memory
"PORepaint"=dword:3
Please include the preceding entries into the Common.reg file to make these changes effective.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Processor
----------------------------------------------------------------
17-Jan-2002 17:13 153,870 Gwesmain.lib ARMV4
17-Jan-2002 17:12 271,078 Winmgr.lib ARMV4
17-Jan-2002 17:12 135,896 Wmbase.lib ARMV4
17-Jan-2002 18:00 154,108 Gwesmain.lib ARMV4I
17-Jan-2002 17:59 272,108 Winmgr.lib ARMV4I
17-Jan-2002 17:59 136,198 Wmbase.lib ARMV4I
17-Jan-2002 17:45 154,006 Gwesmain.lib ARMV4T
17-Jan-2002 17:44 268,650 Winmgr.lib ARMV4T
17-Jan-2002 17:44 134,312 Wmbase.lib ARMV4T
17-Jan-2002 18:46 141,108 Gwesmain.lib MIPS16
17-Jan-2002 18:45 226,448 Winmgr.lib MIPS16
17-Jan-2002 18:45 115,994 Wmbase.lib MIPS16
17-Jan-2002 18:16 155,036 Gwesmain.lib MIPSII
17-Jan-2002 18:15 283,662 Winmgr.lib MIPSII
17-Jan-2002 18:14 138,898 Wmbase.lib MIPSII
17-Jan-2002 19:02 155,092 Gwesmain.lib MIPSII_FP
17-Jan-2002 19:01 283,704 Winmgr.lib MIPSII_FP
17-Jan-2002 19:00 138,928 Wmbase.lib MIPSII_FP
17-Jan-2002 18:31 156,296 Gwesmain.lib MIPSIV
17-Jan-2002 18:30 287,942 Winmgr.lib MIPSIV
17-Jan-2002 18:30 141,336 Wmbase.lib MIPSIV
17-Jan-2002 19:17 156,354 Gwesmain.lib MIPSIV_FP
17-Jan-2002 19:16 287,984 Winmgr.lib MIPSIV_FP
17-Jan-2002 19:16 141,368 Wmbase.lib MIPSIV_FP
17-Jan-2002 16:57 148,820 Gwesmain.lib SH3
17-Jan-2002 16:56 254,460 Winmgr.lib SH3
17-Jan-2002 16:56 126,026 Wmbase.lib SH3
17-Jan-2002 17:29 148,618 Gwesmain.lib SH4
17-Jan-2002 17:28 254,130 Winmgr.lib SH4
17-Jan-2002 17:28 125,934 Wmbase.lib SH4
17-Jan-2002 16:43 141,592 Gwesmain.lib Intel
17-Jan-2002 16:41 66,230 Mgwinmgr.lib Intel
17-Jan-2002 16:42 223,738 Winmgr.lib Intel
17-Jan-2002 16:42 112,512 Wmbase.lib Intel
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbdisplay kbenv kbfix kbqfe KB316221
