Article ID: 316211
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q316211
SYMPTOMS
After you install the Windows NT 4.0 Post-Service Pack 6a Security Rollup package or the hotfix that is described in Q263490 (the Windows NT 4.0 version) a call to IStorage::CopyTo across processes causes the program to stop responding (hang) for about 15 minutes.
For additional information about these packages, click the article numbers below to view the articles in the Microsoft Knowledge Base:
299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
263490 Computer Runs Out of Virtual Address Storage Space When Many Structured Storage Files Are Open
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size Version File name Platform
---------------------------------------------------------------
30-Jan-2002 18:19 701,200 4.0.1381.7127 Ole32.dll Intel
NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbfix kbqfe KB316211
