Article ID: 315718
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q315718
SYMPTOMS
During the base installation of the Systems Management Server (SMS) client, you may receive the following error message on your Microsoft Windows XP-based computer:
The System Event log may contain the following informational Windows File Protection 64005 events:
The protected system file snmpthrd.dll was not restored to its original, valid version because the Windows File Protection restoration process was cancelled by user interaction, user name is smsadmin. The file version of the bad file is 1.10.698.0.
The protected system file snmpcl.dll was not restored to its original, valid version because the Windows File Protection restoration process was cancelled by user interaction, user name is smsadmin. The file version of the bad file is 1.10.698.0
WORKAROUND
To work around this problem, install the WMI SNMP Provider by using the Add/Remove Programs tool in Control Panel. This process copies the Windows XP versions of the Snmpcl.dll and Snmpthrd.dll files into the Windows\System32\Wbem folder. Because these files are a later version than the files that are included with SMS, the SMS Wbemsdk.exe tool will not try to overwrite those files. With SMS 2.0 Service Pack 4 (SP4) and later, SMS no longer tries to install these files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.
MORE INFORMATION
The SMS Wbemsdk.exe tool contains version 698 of Windows Management Instrumentation (WMI), and the SMS base installation runs Wbemsdk.exe on Windows XP-based computers that have WMI version 2600. However, before SMS 2.0 SP4, Wbemsdk.exe would install the Snmpcl.dll and Snmpthrd.dll files before an evaluation of the WMI version. The installation script was then stopped because of a later version of WMI already being installed.
Additional query words: prodsms
Keywords: kbbug kbenv kberrmsg kbfix kbsetup kbsms200presp4fix KB315718
