Article ID: 315031
Article Last Modified on 1/17/2007
APPLIES TO
- Microsoft Windows XP Professional
This article was previously published under Q315031
SYMPTOMS
When you try to upgrade Microsoft Windows 2000 Professional to Windows XP Professional by using the MSDN media, you may receive the following error message after your computer restarts the first time to start Text-mode Setup:
After you press ENTER, you may receive the following error message:
If you restart your computer and choose the Windows 2000 option on the boot menu, you may receive the following error message on a blue screen:
CAUSE
This problem occurs because of a problem with the folder layout for the MSDN DVD.
RESOLUTION
Use the MSDN media from February 2002 or later.
WORKAROUND
To work around this problem, note that MSDN Universal, Enterprise, Professional, and Operating Systems subscribers can download the final release of Windows XP from the MSDN Web site:
- Download the ISO CD-ROM image from the following MSDN Subscriber Downloads page:
- Rename the image file that you downloaded to
File name
.iso. - Double-click the file to start the CD-ROM burning software and burn the image to CD-ROM, restart your computer, and then run Setup.
MORE INFORMATION
Although the MSDN DVD version of Windows XP Professional may not work correctly when you try to upgrade from a previous operating system, a clean installation works correctly.
Additional query words: developer subscription
Keywords: kbenv kberrmsg kbprb kbsetup KB315031