Microsoft KB Archive/314959

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PSS ID Number: 314959

Article Last Modified on 12/18/2003



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server



This article was previously published under Q314959

SUMMARY

This step-by-step article describes how to configure a standard Transmission Control Protocol/Internet Protocol (TCP/IP) port for remote printing by using the standard port monitor in Windows 2000.

The standard port monitor connects a Windows 2000-based print server to network-interface printers that use the TCP/IP protocol. By default, the standard port monitor is installed when you install TCP/IP on the print server. The standard port monitor uses Simple Network Management Protocol (SNMP) to gather information about the print device and to determine its status. If the details of the print device are obtained by using SNMP, the print device is automatically configured.

The standard port monitor supports two print server protocols: Ready to print (RAW) and Line Printer Remote (LPR). The RAW protocol (also known as port 9100) is the default protocol that is used by most TCP/IP print devices.

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How to Configure a Standard TCP/IP Port for Remote Printing by Using the Standard Port Monitor

  1. Click Start, point to Settings, and then click Printers.
  2. On the File menu, click Server Properties.
  3. Click the Ports tab, and then click Add Port.
  4. Click Standard TCP/IP Port, and then click New Port.
  5. After the Add Standard TCP/IP Printer Port wizard starts, click Next.
  6. Type the name or Internet Protocol (IP) address of the print device in the Printer Name or IP Address box.


The wizard automatically fills in the port name for you in the Port Name box. You can either accept this name or type the name that you want to use, and then click Next.

Standard port monitor sends a query to the print device. Based on the SNMP values that are returned, the device details are determined and the appropriate device options are displayed. If the print device cannot be identified, you must supply additional information about it.

  1. If the Additional Port Information Required page is displayed, perform one of the following tasks under Device Type:
    • Click Standard, click the appropriate device in the list, and then click Next.


-or-

    • Click Custom, click Settings, specify the protocol settings (RAW or LPR) and the SNMP status settings that you want to use, click OK, and then click Next.
  1. If the wizard prompts you for the print server protocol, specify the protocol that you want to use (RAW or LPR).
  2. If the wizard prompts you to select a port, specify the port that you want to use in the Device Port box, and then click Next.
  3. Click Finish, and then click Close.


The new standard TCP/IP port is displayed in the Ports on this server list on the Ports tab in the printer server properties.

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Troubleshooting

When you type a printer name in the Printer Name or IP Address box, and then click Next, you may receive the following error message:

The Address is not valid. Please enter a valid address and try again.

This behavior can occur if the printer name or any of the domain names in the fully qualified domain name (FQDN) are longer than 16 characters.

To resolve this behavior, type the IP address of the print device in the Printer Name or IP Address box.

For additional information about how to troubleshoot this error message, click the article number below to view the article in the Microsoft Knowledge Base:

257639 Cannot Add Standard TCP/IP Port If Portions of the FQDN Exceed 16 Characters


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REFERENCES

For additional information about the standard port monitor feature in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

246868 New TCP/IP Printing Options in the Windows Standard Port Monitor


For additional information about how to set up a print queue in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

300610 HOW TO: Set Up a Print Queue in Windows 2000


For more information about printing features in Windows 2000, visit the following Microsoft Web site to view the Microsoft Support WebCast about this topic:

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Keywords: kbhowto kbHOWTOmaster KB314959
Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch kbWinDataServSearch