Article ID: 314560
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q314560
SYMPTOMS
When you are using the "Regional Options" Language settings for the system setting, programs that call SetActiveWindow on the default IME Window may enter an endless loop with 100 percent CPU utilization. After 10 to 30 seconds, your computer may appear to stop responding (hang), your keyboard and mouse may not respond, but your computer may continue to answer on the network. The problem was initially seen in Windows 2000 with the Japanese Language Pack installed, but it may also occur with other configurations.
CAUSE
This problem can occur when the "Default IME" window (which normally does not have a parent) becomes damaged. In this damaged state, it may point to itself, and this can cause an endless loop and high CPU activity.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
14-Dec-2001 11:21 5.0.2195.4572 222,480 Gdi32.dll
14-Dec-2001 11:21 5.0.2195.4272 731,920 Kernel32.dll
25-Jun-2001 18:17 3.10.0.103 47,808 User.exe
14-Dec-2001 11:21 5.0.2195.4314 402,192 User32.dll
14-Dec-2001 11:21 5.0.2195.4345 371,984 Userenv.dll
14-Dec-2001 11:20 5.0.2195.4768 1,642,608 Win32k.sys
30-Oct-2001 18:17 5.0.2195.4575 178,960 Winlogon.exe
14-Dec-2001 11:21 5.0.2195.4602 243,472 Winsrv.dll
14-Dec-2001 11:22 5.0.2195.4272 731,920 Kernel32.dll
14-Dec-2001 11:25 5.0.2195.4768 1,642,608 Win32k.sys
NOTE: Files are cumulative and may resolve other issues that were fixed in the same files in prior versions. This fix can be used to resolve the problem that is described in the following Microsoft Knowledge Base article:
315763 The Local Profile Loads Instead of Your Roaming Profile
.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot
Additional query words: kbShell
Keywords: kbbug kbfix kbshell kbwin2000presp3fix kbwin2000presp2fix kbqfe kbwin2000sp3fix kbenv kbhotfixserver KB314560
