Article ID: 314517
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Works 6.0
- Microsoft Works 7.0
- Microsoft Works Suite 2001
- Microsoft Works Suite 2002
This article was previously published under Q314517
SYMPTOMS
When you try to print in Microsoft Works Calendar, you may receive the first print dialog box that allows you to make your print choices, but when you click OK to continue the print job, nothing happens. Additionally, you may receive the following error message:
CAUSE
This problem may occur if Microsoft Internet Explorer version 6.0 is installed on your computer.
RESOLUTION
To try to resolve this problem, use either of the following methods.
Method 1
Download and install the Works 6 Utility: Prints Calendar file, Wkpr60.exe, to the "C:\Program Files\Common Files\Microsoft Shared\Works Shared" folder.
The following file is available for download from the Microsoft Download Center:
![[GRAPHIC: Download]](/wiki/index.php?title=File:Download.gif){kind=small}
Download the Wkpr60.exe package now.
Release Date: NOV-22-2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Method 2
If the procedure in Method 1 does not resolve the issue, upgrade to Microsoft Works version 7.0. For more information about Works 7.0 and this issue, see the "Status" section.
STATUS
This problem was corrected in Works 7.0 for all operating systems except for Microsoft Windows 98. Windows 98 users must still follow the steps that are listed in the "Resolution" section.
REFERENCES
For additional information about how to remove Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
293907 How to uninstall Internet Explorer 6
Keywords: kbprb KB314517
