Microsoft KB Archive/313945

Knowledge Base

Encarta 2001: Error Message When the Program Attempts to Read from the CD-ROM: Invalid Page Fault in Module MVTL53N.DLL

Article ID: 313945

Article Last Modified on 1/31/2007

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APPLIES TO

• Microsoft Encarta Reference Suite 2001

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This article was previously published under Q313945

SYMPTOMS

When your installation of Microsoft Encarta Reference Suite 2001 attempts to read data from the Encarta Reference Suite CD-ROM, you may receive an error message similar to the following:

Enc2001 performed an Illegal Operation and will be shut down.

When you click the Details button, you receive the following error message:

Invalid page fault in module MVTL53N.DLL at 015f:

You typically receive the first error message after the CD-ROM speeds up and then slows down repeatedly.

CAUSE

This behavior occurs when your Encarta installation is unable (for a variety of possible reasons) to read from the CD-ROM.

RESOLUTION

For additional information about how to troubleshoot CD-ROM read issues, click the article number below to view the article in the Microsoft Knowledge Base:

218617 How to Troubleshoot CD-ROM Read Errors

Keywords: kberrmsg kbprb KB313945

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