Article ID: 313677
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
- Microsoft SNA Server 4.0 Service Pack 4
- Microsoft Host Integration Server 2000 Standard Edition
This article was previously published under Q313677
SYMPTOMS
If a blank string (one or more spaces) is displayed in the Locate servers by Server Name box in the SNA Server client or Host Integration Server (HIS) 2000 End-User client for Microsoft Windows 95 or Microsoft Windows 98, the next time that you view the client configuration, no servers are listed. When you access a host session, you may receive a message indicating that no SNA Servers or Host Integration Servers can be found in the subdomain.
NOTE: This issue is not seen with SNA Server for Microsoft Windows NT or the HIS 2000 Admin client.
In some cases, when the SNABase service is stopped and restarted, a Drwtsn32.log file is generated if Drwtsn32.exe is configured as the default debugger. When this occurs, the Drwtsn32.log file will look similar to the following:
Application exception occurred:
App: exe\snabase.dbg (pid=209)
When: 7/25/2000 @ 14:12:10.423
Exception number: c0000005 (access violation)
.
.[Data omitted]
.
State Dump for Thread Id 0xce
eax=00000001 ebx=00000000 ecx=00000001 edx=00baf12c esi=00000001
edi=00000000
eip=77f93e0c esp=00bae944 ebp=00baeda8 iopl=0 nv up ei pl nz
na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000
efl=00000206
function: wcstombs
77f93de8 f645f820 test byte ptr [ebp-0x8],0x20
ss:01aad7ae=??
77f93dec 0f8451030000 je wcstombs+0x15e4 (77f94143)
77f93df2 3bc3 cmp eax,ebx
77f93df4 7508 jnz wcstombs+0x129f (77f93dfe)
77f93df6 a14c70fa77 mov eax,[fltused+0x35c (77fa704c)]
ds:77fa704c=77f9daa0
77f93dfb 8945f0 mov [ebp-0x10],eax
ss:01aad7ae=????????
77f93dfe 8b4df0 mov ecx,[ebp-0x10]
ss:01aad7ae=????????
77f93e01 33ff xor edi,edi
77f93e03 395df4 cmp [ebp-0xc],ebx
ss:01aad7ae=????????
77f93e06 0f8e6c030000 jle wcstombs+0x1619 (77f94178)
FAULT ->77f93e0c 8a01 mov al,[ecx]
ds:00000001=??
77f93e0e 84c0 test al,al
77f93e10 0f8462030000 je wcstombs+0x1619 (77f94178)
77f93e16 8b15186efa77 mov edx,[fltused+0x128 (77fa6e18)]
ds:77fa6e18=77fa6e22
77f93e1c 0fb6c0 movzx eax,al
77f93e1f f644420180 test byte ptr
[edx+eax*2+0x1],0x80 ds:00efea08=??
77f93e24 7401 jz wcstombs+0x12c8 (77f93e27)
77f93e26 41 inc ecx
77f93e27 41 inc ecx
77f93e28 47 inc edi
77f93e29 3b7df4 cmp edi,[ebp-0xc]
ss:01aad7ae=????????
77f93e2c 7cde jl wcstombs+0x12ad (77f93e0c)
RESOLUTION
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328152 How to Obtain the Latest Host Integration Server 2000 Service Pack
WORKAROUND
To work around this issue, remove any spaces in the client configuration.
STATUS
Microsoft SNA Server 4.0
Microsoft has confirmed that this is a problem in SNA Server 4.0.
Microsoft Host Integration Server 2000
Microsoft has confirmed that this is a problem in Host Integration Server 2000. This problem was first corrected in Host Integration Server 2000 Service Pack 1.
Additional query words: HIS 2000
Keywords: kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix kbsna400sp4fix KB313677
