Knowledge Base

Dcdiag Incorrectly Reports an Unsuccessful Connectivity Test for Some IP Addresses

Article ID: 313108

Article Last Modified on 1/31/2007

APPLIES TO

Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Service Pack 2

This article was previously published under Q313108

SYMPTOMS

If you run the Dcdiag tool against a domain controller, Dcdiag may report a Domain Name System (DNS) error even if the DNS entries are correct. You may receive an error report that is similar to:

Testing server: DOMAIN\SERVER

Starting test: Connectivity

Active Directory LDAP Services Check

The host 3ca68143-01f2-4ccc-a946-daac0673e3af._msdcs.domain.com could not be resolved to a valid IP address.
Check the DNS server, DHCP, server name, etc
......................... SERVER failed test Connectivity

You may also receive the following error message:

Active Directory LDAP Services Check

The host ') could not be resolved to a valid IP address.

The Dcdiag tool is included with the Windows 2000 Support Tools package.

CAUSE

This problem can occur if all four octets of the domain controller's IP address are above 99.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   11-Jan-2002  22:36  5.0.2195.4827  217,872  Dcdiag.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Additional query words: kbOther

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbother kbhotfixserver KB313108

Microsoft KB Archive/313108

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