Article ID: 312560
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q312560
SYMPTOMS
If you attempt to shadow an Independent Computing Architecture (ICA) client with a higher screen resolution, you may be logged off without receiving any error messages.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
17-Dec-2001 12:28 5.0.2195.3895 125,712 Icaapi.dll
19-Jul-2001 15:39 5.0.2195.3895 93,456 Licmgr.exe
28-Sep-2001 13:30 5.0.2195.4435 330,000 Lserver.exe
17-Dec-2001 12:28 5.0.2195.3895 26,384 Mstlsapi.dll
24-Oct-2001 10:59 5.0.2195.4547 162,440 Rdpwsx.dll
17-Dec-2001 12:26 5.0.2195.4774 142,096 Termsrv.exe
17-Dec-2001 12:28 5.0.2195.3895 23,312 Tls236.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbTermServ
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbtermserv kbhotfixserver KB312560
