Article ID: 312452
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q312452
SYMPTOMS
Lsass.exe may generate an access violation and stop working if the hotfix that is described in the following Microsoft Knowledge Base article is installed:
310113 Ldap Query Following a Simple Bind May Not Work
The hotfix package that causes this problem is:
Date Size File name
----------------------------------------------------
22-Oct-2001 4,407,968 Q310113_w2k_sp3_x86_en.exe
When this problem occurs, the following stack track is recorded in the Userdump file:
1107f490 757c6ced 0d6ffd00 00000000 000074e1 SAMSRV!SampWriteLockoutTime+0x152
1107f4a0 757b429d 0d6ffc58 00000000 0e537950 NTDSA!SampWriteUserLockoutTimeAttribute+0x33
1107f524 757b4eff 0e530650 00000001 0d6ffc58 NTDSA!SampWriteSamAttributes+0x32e
1107f55c 757b4ddb 0d6ffc58 00000004 00000000 NTDSA!SampModifyLoopback+0x53
1107f5ec 7578d663 1107f878 1107f6d0 1107f894 NTDSA!SampModifyLoopbackCheck+0x196
1107f700 7581a787 1107f878 1107f8e4 00f2d998 NTDSA!DirModifyEntry+0x18b
1107f914 75823be5 0e530650 00f2d998 1107fd68 NTDSA!LDAP_CONN::ModifyRequest+0x231
1107fe20 7582314d 00f2d998 1107ff00 77e86659 NTDSA!LDAP_CONN::ProcessRequest+0x847
1107fef4 7581d0ae 09de2bc8 00000000 000000b0 NTDSA!LDAP_CONN::IoCompletion+0x143
1107ff30 755f16d0 00f2d940 000000b0 00000000 NTDSA!LdapCompletionRoutine+0xc2
1107ff4c 755f1797 000000b0 00000000 09de2bcc NTDSATQ!ATQ_CONTEXT::IOCompletion+0x2f
1107ff80 755f1159 09de2c1c 000000b0 09de2bcc NTDSATQ!AtqpProcessContext+0x1f1
1107ffb4 77e8758a 00000000 7803b650 1083fd0c NTDSATQ!AtqPoolThread+0xa5
1107ffec 00000000 755f451e 00000000 00000000 KERNEL32!BaseThreadStart+0x52
CAUSE
This problem occurs because the hotfix that is described in Microsoft Knowledge Base article Q310113 uses a variable with the same name as an existing variable.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
13-Nov-2001 13:25 5.0.2195.4600 123,664 Adsldp.dll
13-Nov-2001 13:25 5.0.2195.4308 130,832 Adsldpc.dll
13-Nov-2001 13:25 5.0.2195.4016 62,736 Adsmsext.dll
13-Nov-2001 13:25 5.0.2195.4622 356,112 Advapi32.dll
13-Nov-2001 13:25 5.0.2195.4571 82,704 Cmnquery.dll
13-Nov-2001 13:25 5.0.2195.4141 133,904 Dnsapi.dll
13-Nov-2001 13:25 5.0.2195.4379 91,408 Dnsrslvr.dll
13-Nov-2001 13:25 5.0.2195.4534 41,744 Dsfolder.dll
13-Nov-2001 13:25 5.0.2195.4534 156,944 Dsquery.dll
13-Nov-2001 13:25 5.0.2195.4574 110,352 Dsuiext.dll
13-Nov-2001 13:26 5.0.2195.4607 521,488 Instlsa5.dll
13-Nov-2001 13:25 5.0.2195.4610 145,680 Kdcsvc.dll
05-Nov-2001 11:02 5.0.2195.4592 199,440 Kerberos.dll
04-Sep-2001 08:32 5.0.2195.4276 71,024 Ksecdd.sys
07-Nov-2001 11:57 5.0.2195.4607 503,568 Lsasrv.dll
07-Nov-2001 11:57 5.0.2195.4607 33,552 Lsass.exe
06-Nov 2001 11:56 5.0.2195.4600 107,280 Msv1_0.dll
13-Nov-2001 13:25 5.0.2195.4594 306,960 Netapi32.dll
13-Nov-2001 13:25 5.0.2195.4603 358,672 Netlogon.dll
13-Nov-2001 13:25 5.0.2195.4600 912,656 Ntdsa.dll
13-Nov-2001 13:25 5.0.2195.4627 387,856 Samsrv.dll
13-Nov-2001 13:25 5.0.2195.4583 128,784 Scecli.dll
13-Nov-2001 13:25 5.0.2195.4600 299,792 Scesrv.dll
13-Nov-2001 13:25 5.0.2195.4600 48,400 W32time.dll
06-Nov-2001 11:43 5.0.2195.4600 56,592 W32tm.exe
13-Nov-2001 13:25 5.0.2195.4600 125,712 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbDirServices
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB312452
