Article ID: 312237
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Office X for Mac Standard Edition
- Microsoft Excel X for Mac
- Microsoft PowerPoint X for Mac
- Microsoft Word X for Mac
This article was previously published under Q312237
SYMPTOMS
The first time that you run a Microsoft Office v. X for Mac program, several installed fonts may not be available.
CAUSE
This issue occurs because of the way that Mac OS X indexes fonts. Some fonts that are installed when Office v. X is installed may not be available to any Office program until you log off the computer and then log back on.
WORKAROUND
To work around this issue, use one of the following methods.
Method 1: Log Off and Log On
- On the Apple menu, click Log Out.
- Click Log Out to confirm.
- Click your user icon to log on to the computer.
- Start an Office v. X program.
All Microsoft fonts should now be available.
Method 2: Install a New Font
If you do not want to log off the computer, you can work around this issue by installing any new font. When you do this, the font cache is rebuilt and all of the Microsoft fonts are available to all Office v. X programs.
To install a new font, you can drag a new font (for example, from the Fonts folder in the Value pack on your Office X CD) to the Fonts folder in the Library folder on your Mac OS X hard disk.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
The following Microsoft fonts may not be available until you log off the computer and log on again:
- Century Gothic
- Copperplate Gothic Bold
- Copperplate Gothic Light
- Curlz MT
- Edwardian Script
- Lucida Handwriting
- Monotype Sorts
- Tahoma
The following Microsoft fonts are not available until you log off the computer and log on again. However, earlier versions of the fonts are available as part of the standard Mac OS 9.x or Mac OS X installation:
- Arial
- Arial Black
- Comic Sans MS
- Impact
- Times New Roman
- Verdana
Additional query words: OFFX mac MACOFFXKB WDX PPTX ENTX XLX WD PPT ENT XL font available drop down list menu appear installed
Keywords: kbbug kbnofix KB312237
