Knowledge Base

Error 1712 Is Generated When You Promote a Domain Controller to a Global Catalog Server

Article ID: 311874

Article Last Modified on 2/22/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q311874

SYMPTOMS

When you promote a replica domain controller in a single domain to a global catalog server, the action is successful but the following entry may appear in the directory service event log:

Event Type: Error
Event Source: NTDS General
Event Category: Internal Processing
Event ID: 1168
Date: 10/29/2001
Time: 4:27:24 PM
User: Everyone
Computer: Servername
Description: Error 1712(6b0) has occurred (Internal ID 3160073). Please contact Microsoft Product Support Services for assistance.

CAUSE

This problem occurs because a Remote Procedure Call (RPC) interface is registered twice.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

Date         Time   Version        Size     File name
--------------------------------------------------------
06-Nov-2001  12:22  5.0.2195.4600  123,664  Adsldp.dll
06-Nov-2001  12:22  5.0.2195.4308  130,832  Adsldpc.dll
06-Nov-2001  12:22  5.0.2195.4016   62,736  Adsmsext.dll
06-Nov-2001  12:21  5.0.2195.4551  355,600  Advapi32.dll
06-Nov-2001  12:22  5.0.2195.4141  133,904  Dnsapi.dll
06-Nov-2001  12:22  5.0.2195.4379   91,408  Dnsrslvr.dll
06-Nov-2001  12:23  5.0.2195.4533  521,488  Instlsa5.dll
06-Nov-2001  12:22  5.0.2195.4600  145,680  Kdcsvc.dll
05-Nov-2001  11:02  5.0.2195.4592  199,440  Kerberos.dll
04-Sep-2001  08:32  5.0.2195.4276   71,024  Ksecdd.sys
22-Oct-2001  10:30  5.0.2195.4533  503,568  Lsasrv.dll
22-Oct-2001  10:31  5.0.2195.4533   33,552  Lsass.exe
06-Nov-2001  11:56  5.0.2195.4600  107,280  Msv1_0.dll
06-Nov-2001  12:22  5.0.2195.4594  306,960  Netapi32.dll
06-Nov-2001  12:22  5.0.2195.4600  358,672  Netlogon.dll
06-Nov-2001  12:22  5.0.2195.4600  912,656  Ntdsa.dll
06-Nov-2001  12:22  5.0.2195.4600  387,856  Samsrv.dll
06-Nov-2001  12:22  5.0.2195.4583  128,784  Scecli.dll
06-Nov-2001  12:22  5.0.2195.4600  299,792  Scesrv.dll
30-May-2001  12:03  5.0.2195.4600    3,584  Spmsg.dll
06-Nov-2001  12:22  5.0.2195.4600   48,400  W32time.dll
06-Nov-2001  11:43  5.0.2195.4600   56,592  W32tm.exe
06-Nov-2001  12:22  5.0.2195.4600  125,712  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbDirServices

Keywords: kbhotfixserver kbqfe kbbug kbdirservices kbfix kbwin2000presp3fix kbwin2000sp3fix KB311874

Microsoft KB Archive/311874

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