Article ID: 311734
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q311734
SYMPTOMS
When the ArpAlwaysSourceRoute registry value is set, all packets that are sent by using a Token Ring interface should contain source routing information. Occasionally, however, packets without source routing information may be transmitted, even if ArpAlwaysSourceRoute is set. This may cause computers that receive these packets to lose connectivity because they may update their cache and send subsequent return traffic without source routing information.
Transmitting Token Ring traffic without source routing information when it is required results in packets not reaching their destinations, TCP/IP time-outs, and dropped TCP/IP connections.
CAUSE
A change in Windows 2000 Service Pack 1 introduced a new code path that did not check for ArpAlwaysSourceRoute before transmitting a packet. This new code path has been modified to use the ArpAlwaysSourceRoute value and send packets with the correct source routing information if ArpAlwaysSourceRoute is set.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------------
26-Sep-2001 19:11 5.00.2195.3951 121,936 Afd.sys
13-Nov-2001 14:04 5.00.2195.3952 106,256 Msafd.dll
13-Nov-2001 14:01 5.00.2195.4632 312,720 Tcpip.sys
30-Jul-2001 19:15 5.00.2195.3988 16,240 Tdi.sys
13-Nov-2001 14:04 5.00.2195.3649 17,680 Wshtcpip.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbNetworking
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbnetwork kbhotfixserver KB311734
