Article ID: 311537
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q311537
SYMPTOMS
Certain devices may stop working when your computer resumes from standby.
CAUSE
This problem occurs because the Pci.sys driver does not wait the required 10 milliseconds to access the device after the power is restored.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The following file is available for download from the Microsoft Download Center:
![[GRAPHIC: Download]](/wiki/index.php?title=File:Download.gif){kind=small}
Release Date: February 21, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
28-Aug-2001 13:33 34,772 Ntdetect.com
26-Nov-2001 18:39 5.0.2195.4689 59,216 Pci.sys
22-Aug-2001 10:39 5.0.2195.4218 109,456 Pcmcia.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbBaseOS Cisco
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB311537
