Article ID: 311474
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Message Queuing 2.0
This article was previously published under Q311474
SYMPTOMS
When a Microsoft Message Queuing application runs on a dependent client, the application may cause an Access Violation in the supporting Message Queuing server when the application calls MQCloseQueue. This causes an event 2077, and then Message Queuing closes unexpectedly (crashes).
CAUSE
This behavior occurs because both the queue handle and the CTransaction object are remote procedure call (RPC) context handles in the RPC interfaces between the runtime and Queue Manager. On dependent clients, the queue handle is a pointer to a structure in memory.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------------
27-Jul-2001 12:38 5.0.0.720 278,800 Mq1repl.dll
29-May-2001 15:22 5.0.0.720 14,096 Mq1sync.exe
29-May-2001 15:22 5.0.0.735 71,120 Mqac.sys
27-Jul-2001 12:38 5.0.0.735 214,288 Mqads.dll
29-May-2001 15:23 5.0.0.720 21,776 Mqbkup.exe
27-Jul-2001 12:38 5.0.0.720 29,456 Mqcertui.dll
27-Jul-2001 12:38 5.0.0.720 49,424 Mqclus.dll
27-Jul-2001 12:38 5.0.0.720 29,968 Mqdbodbc.dll
27-Jul-2001 12:38 5.0.0.720 75,536 Mqdscli.dll
27-Jul-2001 12:38 5.0.0.735 41,744 Mqdssrv.dll
29-May-2001 15:23 5.0.0.720 98,064 Mqmig.exe
27-Jul-2001 12:38 5.0.0.720 263,952 Mqmigrat.dll
27-Jul-2001 12:38 5.0.0.720 223,504 Mqoa.dll
27-Jul-2001 12:38 5.0.0.720 7,952 Mqperf.dll
27-Jul-2001 12:38 5.0.0.737 418,064 Mqqm.dll
27-Jul-2001 12:38 5.0.0.720 8,464 Mqrperf.dll
27-Jul-2001 12:38 5.0.0.737 91,920 Mqrt.dll
27-Jul-2001 12:38 5.0.0.720 70,416 Mqsec.dll
27-Jul-2001 12:38 5.0.0.720 400,144 Mqsnap.dll
29-May-2001 15:23 5.0.0.720 14,096 Mqsvc.exe
27-Jul-2001 12:38 5.0.0.720 24,336 Mqupgrd.dll
27-Jul-2001 12:38 5.0.0.737 108,304 Mqutil.dll
27-Jul-2001 12:38 5.0.0.720 64,784 Msmq.cpl
27-Jul-2001 12:38 5.0.0.720 159,504 Msmqocm.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: MSMQ Dependent Client Supporting Server Access Violation QM
Keywords: kbprb kbqfe KB311474
