Article ID: 311371
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q311371
SYMPTOMS
If you are running Windows 2000 as a Terminal Services server and the client sessions are encrypted, clients may intermittently lose their connection. When this occurs, entries similar to the following entry are recorded in the System event log:
CAUSE
In a low-bandwidth network with fragmented IP frames, encrypted frames that are sent by a client may not be decrypted correctly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 28-Oct-2001 23:39 5.0.2195.4557 129,296 Instrdp5.dll 28-Oct-2001 23:39 5.0.2195.4557 111,496 Rdpwd.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Additional query words: kbTermServ security_patch
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbtermserv kbhotfixserver KB311371