Article ID: 311309
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q311309
SYMPTOMS
During DNS name resolution on your client computer, your computer may stop responding (hang), and this may happen in multiple processes including services.
CAUSE
This problem can occur if a NULL pointer is returned that was dereferenced.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------------
31-Oct-2001 01:07 5.0.2195.4472 123,664 Adsldp.dll
31-Oct-2001 01:07 5.0.2195.4308 130,832 Adsldpc.dll
31-Oct-2001 01:07 5.0.2195.4016 62,736 Adsmsext.dll
31-Oct-2001 01:07 5.0.2195.4551 355,600 Advapi32.dll
31-Oct-2001 01:07 5.0.2195.4141 133,904 Dnsapi.dll
31-Oct-2001 01:07 5.0.2195.4379 91,408 Dnsrslvr.dll
31-Oct-2001 01:08 5.0.2195.4533 521,488 Instlsa5.dll
09-Oct-2001 03:22 5.0.2195.4437 145,680 Kdcsvc.dll
05-Oct-2001 05:00 5.0.2195.4471 199,440 Kerberos.dll
04-Sep-2001 17:32 5.0.2195.4276 71,024 Ksecdd.sys
22-Oct-2001 19:30 5.0.2195.4533 503,568 Lsasrv.dll
22-Oct-2001 19:31 5.0.2195.4533 33,552 Lsass.exe
27-Sep-2001 23:59 5.0.2195.4285 114,448 Msv1_0.dll
09-Oct-2001 03:22 5.0.2195.4153 312,080 Netapi32.dll
09-Oct-2001 03:22 5.0.2195.4357 370,448 Netlogon.dll
31-Oct-2001 01:07 5.0.2195.4532 912,656 Ntdsa.dll
09-Oct-2001 03:22 5.0.2195.4433 387,856 Samsrv.dll
31-Oct-2001 01:07 5.0.2195.4536 128,784 Scecli.dll
09-Oct-2001 03:22 5.0.2195.4476 299,792 Scesrv.dll
09-Oct-2001 03:22 5.0.2195.4025 50,960 W32time.dll
02-Aug-2001 05:44 5.0.2195.4025 56,592 W32tm.exe
09-Oct-2001 03:22 5.0.2195.4433 125,712 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbDirServices
Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbnetwork kbdirservices kbhotfixserver KB311309
