Article ID: 310737
Article Last Modified on 5/18/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q310737
SYMPTOMS
After you install a Microsoft Installer (MSI) package that contains nested Component Services (COM+) components, Setup may not work, and the following error message may be generated:
However, you may be able to install this same package correctly on Microsoft Windows 2000 and earlier.
CAUSE
This problem can be caused by a long file name that is incorrectly specified in the MSI package.
RESOLUTION
To work around this problem, manually correct the file name. The format for the file name entry is:
8.3 file name | file name
For example, for the VeryLongFilename.dll file it would be:
VERYLO~1.DLL|VeryLongFilename.dll
NOTE: Microsoft recommends that you verify the short and long file names for the files in question by using the /X switch with the dir command, especially if your installer package contains multiple files with similar names.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
A nested MSI package is created when you generate a COM+ component, add a COM+ proxy, and integrate that package in another MSI package.
Additional query words: kbIISCom
Keywords: kbbug kbenv kberrmsg kbfix kbwin2000sp3fix kbwinxpsp1fix KB310737
