Article ID: 310712
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q310712
SYMPTOMS
On a Windows 2000-based computer that is a domain controller or a member of a Windows 2000 Active Directory environment, you may experience the following behavior:
When you click Start, and then point to Search, the For Printers option may be missing from the list of available options. This does not occur if you are logged on as an administrator or a member of the Administrators group.
CAUSE
This behavior occurs if you have updated your Windows 2000-based computer with the Security Update, dated June 26, 2001, from the Microsoft Web site or have obtained and installed the hotfix described in the following Microsoft Knowledge Base article:
299687 MS01-036: Function Exposed By Using LDAP over SSL Could Enable Passwords to Be Changed
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
31-Oct-2001 01:33 5.0.2195.4571 82,704 Cmnquery.dll
22-Oct-2001 20:07 5.0.2195.4534 41,744 Dsfolder.dll
22-Oct-2001 20:07 5.0.2195.4534 156,944 Dsquery.dll
22-Oct-2001 20:07 5.0.2195.4534 110,352 Dsuiext.dll
30-May-2001 08:03 5.0.2195.3649 3,584 Spmsg.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about the Security Update, dated June 26, 2001 (Q299687_w2k_sp3_x86_en.exe), click the article number below to view the article in the Microsoft Knowledge Base:
299687 MS01-036: Function Exposed By Using LDAP over SSL Could Enable Passwords to Be Changed
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbPrint
Keywords: kbbug kbfix kbwin2000presp3fix kbprint kbqfe kbwin2000sp3fix kbhotfixserver KB310712
