Article ID: 310526
Article Last Modified on 2/23/2007
APPLIES TO
- Microsoft Message Queuing 2.0
This article was previously published under Q310526
SYMPTOMS
If you try to install Microsoft Message Queuing, also known as MSMQ, 2.0 on a Domain Controller, the installation may fail, and you may receive the following error message:
If Message Queuing 2.0 is already installed, you cannot restart the service, and the following event is logged in the Application Event Log:
CAUSE
According to Microsoft Knowledge Base article 191989, error 0xC00e0013 is a generic error. This error can occur if several configuration settings are not set correctly. Verify that the permissions on the following items are set correctly:
- The MsmqServices object in Active Directory
- The user who is attempting the installation
- Domain Name System (DNS)
- The global catalog
If the permissions are set correctly, and if the problem still occurs, the problem may occur because of a malformed subnet object within Active Directory.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 28-Aug-2003 17:54 5.0.0.778 281,360 Mq1repl.dll 17-Jun-2003 14:33 5.0.0.778 14,096 Mq1sync.exe 28-Aug-2003 15:00 5.0.0.783 76,144 Mqac.sys 28-Aug-2003 17:54 5.0.0.783 217,360 Mqads.dll 30-Oct-2002 13:43 5.0.0.761 25,360 Mqbkup.exe 28-Aug-2003 17:54 5.0.0.778 76,560 Mqdscli.dll 28-Aug-2003 17:54 5.0.0.773 42,256 Mqdssrv.dll 21-Oct-2002 17:31 5.0.0.759 98,064 Mqmig.exe 28-Aug-2003 17:54 5.0.0.759 265,488 Mqmigrat.dll 28-Aug-2003 17:54 5.0.0.740 222,480 Mqoa.dll 28-Aug-2003 17:54 5.0.0.783 9,488 Mqperf.dll 28-Aug-2003 17:54 5.0.0.783 431,888 Mqqm.dll 28-Aug-2003 17:54 5.0.0.778 102,672 Mqrt.dll 28-Aug-2003 17:54 5.0.0.776 70,928 Mqsec.dll 28-Aug-2003 17:54 5.0.0.783 400,656 Mqsnap.dll 28-Aug-2003 17:54 5.0.0.762 23,824 Mqupgrd.dll 28-Aug-2003 17:54 5.0.0.782 110,864 Mqutil.dll 28-Aug-2003 17:54 5.0.0.748 64,784 Msmq.cpl 28-Aug-2003 19:55 5.3.18.6 639,848 Windows2000-kb310526-x86-enu-symbols.exe 28-Aug-2003 19:57 5.3.18.6 1,005,928 Windows2000-kb310526-x86-enu.exe
WORKAROUND
To work around this problem, follow these steps on the Domain Controller:
- Open Active Directory Sites and Services.
- Click to expand Sites.
- Click to expand the site name where the appropriate Domain Controller is located.
- Click to expand the subnet directory. A typical subnet object appears in the form 10.0.0.5\21.
- If any subnet objects are malformed, delete them. In addition, if you use multiple Domain Controllers, force replication.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
To reproduce this behavior, add conflicting subnet information inside DNS.
If error logging is enabled, you may see symptoms that are similar to the following in the Message Queuing 2.0 error log:
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/230. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/180. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/170. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/30. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/10. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/20. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/dscore/140. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqads/mqdsapi/500. HR: c00e0001 0xc04> Mon Apr 19 12:28:38 2004: DSSRV Error: mqdssrv/dsapi/360. HR: c00e0001
REFERENCES
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191989 Error Message: Error 0xc00e0013, No connection with the site controller
Additional query words: AD DC Install Domain Controller Event ID 2063 0xC00e0013 MSMQ
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix kbprb KB310526
