Knowledge Base

An Access Violation Occurs in Event Viewer in Finnish Windows 2000

Article ID: 309291

Article Last Modified on 1/31/2007

APPLIES TO

Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Service Pack 2

This article was previously published under Q309291

SYMPTOMS

When you are using a Finnish Windows 2000-based computer to view event log files that are written on other computers, or you are running a program that logs events but does not register a message DLL on a Finnish-based computer, an access violation may occur in Mmc.exe when you try to view an event log record with an unknown source.

CAUSE

This problem occurs because the insertion strings for the following English message are swapped in the Finnish translation ("%s" is before "%u"):

The description for Event ID ( %u ) in Source ( %s ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event:

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Finnish version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   -----------------------------------------------------
   15-Nov-2001  21:00  5.0.2195.3649  157,968  Els.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbhotfixserver KB309291

Microsoft KB Archive/309291

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